Atendimento ao cliente, do jeito simples
Uma caixa de entrada para todos os seus apps de suporte
Chat ao vivo, e-mail e muito mais em uma única caixa de entrada. Agentes ilimitados, conversas ilimitadas, um preço único.
Teste de 7 dias · Sem cartão de crédito · Cancele quando quiser
Tags
Hey, I'm having trouble with my account settings...
Thanks for the quick response! That fixed it.
Can I upgrade my plan to include more storage?
The new widget looks great on our site!
Melissa Cavil
melissa@example.com
Hey, I'm having trouble with my account settings. The page keeps loading but nothing shows up.
10:32 AM
Oi Melissa! Vou verificar isso pra você. Pode tentar limpar o cache do navegador?
10:34 AM
Digite sua resposta...
As equipes de software que já fazem suporte no Sonny
LeadToSheet
Shopstar
Harry
Otter
Scribe
BabaBloom
CleanMyList
ShareCount
Flywheel
Recursos
Everything you need, nothing you don't
Cada canal, cada conversa, cada membro da equipe — tudo ilimitado.
- Caixa de entrada unificada
- Chat ao vivo, e-mail, tudo em um só lugar. Sem mais ficar trocando de aba.
- Widget de chat ao vivo
- Coloque um script no seu site e converse com visitantes em tempo real.
- Tickets por e-mail
- Encaminhe o support@ para o Sonny. Os tickets chegam ao lado dos seus chats.
- Colaboração em equipe
- Atribua, mencione colegas e deixe notas internas em qualquer conversa.
- Tags & filters
- Organize com tags personalizadas e filtre exatamente o que você precisa.
- Relatórios
- Acompanhe tempos de resposta, volume de conversas e desempenho da equipe.
Como funciona
Up and running in minutes
Three steps. No onboarding calls.
- 01
Add the widget
Drop a single script tag onto your website. Your chat widget appears instantly.
- 02
Connect your email
Forward your support email to Sonny. Tickets arrive in the same inbox.
- 03
Start chatting
Reply from one place. Assign, tag, and collaborate with your team.
- flat monthly rate
- $19.99
- agents & conversations
- Unlimited
- from sign-up to live
- < 5 min
- uptime SLA
- 99.9%
Testimonials
Teams that run support on Sonny
A few words from people running their support on Sonny every day.
We run multiple SaaS products within our group. We wanted one inbox for all support across all products... and we got it.
Super happy with my decision to use Sonny. The AI is trained on our docs and handles most of the low-level support on autopilot.
We've got a demanding customer base due to the nature of our product. Sonny makes it simple to handle volume, and doesn't cost a fortune for our whole team to get involved.
Sonny is simple, and that's why I like it. It's not complicated with too many things I don't need or want, it just does the job well.
What's included
One price, unlimited team
Every core support feature is included for $19.99/month, with no per-seat charges and no upgrade walls. Add AI Copilot only if you want it.
- Criptografia ponta a ponta
- Notificações em tempo real
- Full conversation history
- File attachments (25MB)
- WebSocket-powered speed
- Permissões por função
Available everywhere
Apps for every device
Reply from your phone, tablet, or desktop. Install Sonny on any device in seconds.
- iPhone & Mac
- Install Sonny on iPhone or Mac. Push notifications, badge counts, the lot.
- Android
- Native app experience with push notifications, badges, and offline support.
- Any browser
- Chrome, Safari, Firefox, Edge — Sonny works everywhere, no install needed.
Why Sonny
Sonny vs. the rest
A side-by-side look at what's different.
Experimente grátis por 7 dias
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